Frequently Asked Questions
Everything you need to know before you order.
Yes. Our formulations are dermatologically tested and made to work across hair and skin types, using gentle, natural actives without harsh chemicals.
Yes, our products are cruelty free and formulated without parabens or sulphates, using plant-based, natural ingredients wherever possible.
Simply tap the "Order on WhatsApp" button on any product or on this page, and our team will help you complete your order directly on WhatsApp.
Yes, we offer PAN India delivery for all Matives products, shipped straight from our home in India.
Please reach out to our team on WhatsApp or via email with your order details, and we will guide you through our returns & refund process.
Store your products in a cool, dry place away from direct sunlight, and keep lids and caps tightly closed after use.
Yes, our hair and skin care ranges are designed to layer well together. For personalised guidance on combining products, message us on WhatsApp.
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